Who is Served?
The UCC serves children/youth who are experiencing a serious behavioral health issue that needs to be addressed as soon as possible.
Ages served: 3-18, as well as those youth 18-21 who continue to receive children’s services if they continue to be enrolled in school, or they continue to be in the custody of DHS.
Due to changes in funding, we are only able to serve children and youth who meet the above criteria and have either CBH (Medicaid Healthchoices) or are uninsured. We are unable to take other insurance plans at this time.
Note: A telephone Language Line service is used to communicate with families for whom English is not the primary language.
Why is this Service Offered?
The staff of the UCC will work with you and your child to resolve any current crisis situations and link to ongoing services, if needed.
What is the Service?
- You and your child will meet with a nurse (RN) for a brief medical assessment and a master’s level Crisis Intervention Specialist for a comprehensive Crisis Assessment.
- Safety planning will be offered to both you and your child.
- Your child may receive a Psychiatric Assessment via our Telepsychiatry service, if needed.
- If you were referred to the UCC, staff will reach out to your referral source for information and to coordinate care as needed following your UCC visit.
- UCC staff will follow up with your child’s school and insurance provider to ensure smooth linkage to recommended services.
- UCC staff will follow up with your family after your visit to assist with linkages as needed.
If you are seeking either voluntary inpatient or an involuntary commitment, you must utilize the Philadelphia Children’s Crisis Response Center (please see “How do I contact PATH?” below for this response center’s location).
Monday through Friday 1pm-5pm
Closed on holidays.
Child and family must check in by 4:30pm for same-day service.
How do I contact PATH?
The number for PATH’s Urgent Care Center is (215) 728-4651.
If you need immediate behavioral health assistance outside of the hours above, please utilize the Philadelphia Children’s Crisis Response Center:
Philadelphia Children’s Crisis Response Center
3300 Henry Avenue, Falls Two Building, 3rd Floor
Philadelphia, PA 19129
Their phone number is (215) 878-2600
They are open 24 hours/day, 7 days/week; accessible to public transit, on-site parking available.
Please call 215-728-4565
to obtain additional information.